Last updated: February 14, 2026
These Terms of Service ("Terms") govern your use of SignCrunch, a web-based application and related services operated by SignCrunch Inc. ("we", "our", "us"), located at 853 S. Peachtree St. Ste 107, Norcross, GA 30071. By using SignCrunch, you agree to be bound by these Terms.
SignCrunch is a channel letter cost estimation tool that processes DXF design files to calculate material costs for sign fabrication. DXF files are sent to our secure server for calculation, processed in memory, and immediately discarded. We never store your design files.
SignCrunch is offered as a subscription service with the following plans:
Solo — $49.99/month (1 seat)
Shop — $89.99/month (2 seats)
Team — $149.99/month (4 seats)
All plans offer a 17% discount with annual billing. All payments are processed by Paddle.com, which acts as our Merchant of Record. When you purchase a subscription, you are entering into a transaction with Paddle. Paddle handles all billing, invoicing, sales tax, and payment processing. Paddle's terms apply to your payment transaction and can be found at paddle.com/legal/checkout-buyer-terms.
Subscriptions renew automatically. You may cancel at any time through your Paddle subscription management link (included in your purchase confirmation email). Cancellation takes effect at the end of your current billing period — you retain access until then.
We reserve the right to change subscription pricing with 30 days' notice. Price changes do not affect your current billing period.
Every plan includes a 7-day free trial with full app access. A credit card is required to start the trial. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged.
We offer a 30-day money-back guarantee on all new subscriptions. If you are not satisfied with SignCrunch within the first 30 days, you may request a full refund. Please see our Refund Policy for complete details.
Subject to your active subscription and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use SignCrunch as permitted by your subscription plan.
You may not: reverse-engineer, decompile, or disassemble the application; copy, redistribute, or sublicense the software; use the application for any illegal purpose; attempt to circumvent subscription verification or licensing restrictions; or share your account credentials with unauthorized users.
DXF files you upload are processed in memory on our server and immediately discarded. We never store your design files. You retain full ownership of all files and data you create or process with SignCrunch, including saved project files (.scrunch) and exported reports.
SignCrunch provides material cost estimates based on the geometry extracted from your design files and the material pricing you configure. While we strive for accuracy, the calculations are estimates intended to assist your quoting process. Final material costs may vary depending on waste, supplier pricing changes, installation complexity, and other factors.
THE APPLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. We do not warrant that the application will be error-free or uninterrupted.
To the maximum extent permitted by law, SignCrunch Inc. and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of SignCrunch.
Our total liability for any claim arising from or related to these Terms or SignCrunch shall not exceed the amount you paid us in the 12 months preceding the claim.
We may suspend or terminate your access to SignCrunch at any time if you violate these Terms. You may terminate your subscription at any time through Paddle's subscription management. Upon termination, your license to use SignCrunch ends, but any files you created remain yours on your local computer.
SignCrunch, including its code, algorithms, design, and branding, is the intellectual property of SignCrunch Inc. These Terms do not grant you any rights to our trademarks, trade names, or other intellectual property except the limited license to use the application as described above.
These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Gwinnett County, Georgia.
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of SignCrunch after changes constitutes acceptance of the updated Terms. For material changes, we will provide notice via email or in-app notification.
If you have questions about these Terms, contact us at:
SignCrunch Inc.
853 S. Peachtree St. Ste 107
Norcross, GA 30071
Email: info@signcrunch.app